Shipping Information

Complimentary Shipping on Every Order

At Reneweva, we're proud to offer FREE shipping on all orders — because your journey to renewed confidence shouldn't come with hidden costs.

Processing Your Order:

Orders are typically processed within 1–3 business days. During high-volume periods such as holidays or promotional events, processing may take up to 5–7 business days. Once your order ships, you will receive a tracking number via email so you can follow its journey to your door.

Estimated Delivery Times:
Delivery times vary by location. Please note that during peak seasons and holidays, carriers may experience delays beyond our control, including customs hold-ups for international orders, which may extend delivery times.

Keeping Your Order on Track:
Accuracy in shipping details is essential. Please ensure your information is complete to avoid delays or cancellations. If you need to update your shipping details, contact us at support@reneweva.com within 24 hours of placing your order and we will do our best to accommodate the change.

Navigating Delays:
While we strive for timely delivery, external factors such as courier issues or severe weather can occasionally cause delays. We are committed to working with our partners to minimise disruptions and will keep you informed every step of the way.

Lost or Stolen Packages:
If your package is lost or stolen, please contact us at support@reneweva.com. While such incidents fall outside our standard refund policy, we are here to assist with the courier claims process and explore possible solutions, including replacement where applicable.

Policy Updates:

Reneweva reserves the right to update this Shipping Policy as needed. By purchasing our products, you agree to this policy and any future updates. For the latest information or any shipping enquiries, please don't hesitate to reach out to us.